Returns & Exchanges
At Rocky Mountain, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unused equipment. Whether the fit isn't right or you've changed your mind, we are committed to getting you back on the trail with the right kit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging with all tags attached to ensure they remain protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing